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Customer Testimonials

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Comments

MARCH 2024

Internet My first order went well. Everything I ordered was in stock and cut to my order. Thanks for the ease of ordering!
Internet Easy, accurate and fast shipping . Excellent service.
Phone Nice it was in stock, packaged well, prompt delivery, as you might expect from Spruce.
Internet I build large traditional style model airplanes (Old Timers) and have been using Spruce here for several years. Best quality spruce and mill work I have ever found and in more dimensions than anywhere else. GREAT WOOD!
Internet Great product, easy to use and technical support provided.
Internet Best polish I have ever used . Ordering was easy and delivery was quick. Would order again.
Internet Awesome customer service! We needed our Products in two days, they shipped same day and the package arrived when we needed it!
Internet Fast and efficient order fulfillment.
Internet Aircraft Spruce order processing is excellent. Thank you.
Internet Excellent service, good packing and paperwork, arrived on time.
Internet What I wanted (ordered), well packaged and here in a day or so. I'd give them five of those stars!
Internet Staff helped confirm the parts I ordered were in fact the correct parts, were patient, and courteous!..always this way at Aircraft Spruce
Phone Fantastic experience, as always. Thanks.
Phone Every part of their operation is first-rate! Courteous, knowledgeable, friendly, and fast. The products are always just as described and shipping is almost immediate! They have never let us down! Thanks!
Phone Great service. Carburetor was received the next day. Core was returned and credit was received within two days. This is why Aircraft Spruce is always my first choice. 5 stars.
Internet Fantastic experience, as always. Thanks.
Internet Fast shipping, competitive pricing. Product does exactly what it was supposed to.
Internet I love shopping at Aircraft Spruce! I can find almost everything I need and customer service is the best!
Internet I love shopping at Aircraft Spruce! I can find almost everything I need and customer service is the best!
Internet Great product!! Very satisfied!! Excellent service by Spruce!!
Internet As usual, aircraft Spruce excelled filling and shipping my order.
Internet As always - right parts, right price, fast shipping!
Internet Quick order turn-around. Always deal with Spruce because they look out for me and ensure that I am happy with my orders.
Internet Great customer service, as usual. I don't need it most of the time. But when I do, they're great.
Internet As always the right part at a fair price and shipped quickly.
Phone As always the best quality for the best price with the best customer service.
Internet Easy ordering process, in-stock and on time delivery.
Internet Aircraft Spruce is the only place to order the aircraft parts that you need. Case closed !!!!
Internet I have been dealing with Aircraft Spruce for many years and have always had excellent service.
Internet I made an error on my order in regards to the credit card CVC, the staff were super informative/accommodating and made it a quick fix to have my product shipped out quickly. Thank you.
Internet Very efficient processing, quick delivery.
Internet Aircraft Spruce always delivers fast and correct.
Phone Great fast service at a good price!! i will buy again from Spruce!.
Internet Aircraft Spruce does an outstanding job with delivery as quoted.
Internet Always happy to come back, fast shipping and great service
Internet I have been a customer of Aircraft Spruce for probably 20 years. Always been excellent service. Any problems are resolved immediately returns have always been very fair. Good company.
Internet Quick and complete. 100% happy.
Internet Aircraft Spruce always delivers fast and correct.

FEBRUARY 2024

Internet Had no idea where I could get the odd parts I needed, or what they would cost. Found Aircraft Spruce with a Google search, found the parts easily, and had them delivered in 1 day for a minimal cost. I don't need stuff like this often, but now I know exactly where to go. .
Internet This order was processed very rapidly by Aircraft Spruce. The ordering process was extremely easy.
Internet Flat tire upon landing prompted expediting a new tire and tube. By phone, a very knowledgeable sales person confirmed my choice was in stock. I received both tire and tube 3 days later. Couldn't have asked for better.
Internet Got exactly what I ordered and FAST! Very impressed with both the quality of the product and how quickly I got the custom order.
Internet Order filled quickly and arrived in good order. Encoder installed and working well.
Internet These people at Aircraft Spruce are always incredibly helpful when I call to place an order. Orders are always spot on with order accuracy and shipping times. Thank you for caring about my orders.
Phone The Spruce representative helping me determined that both of items I was ordering were in stock only at the Texas location. I placed the order and received it in several days. The result was getting airborne much sooner than I anticipated.
Internet Spruce has been my go to place for anything aviation for the last 15 years. Just ordered a new tire came in just a couple days in perfect condition. Great value already on the airplane. Thank you Spruce.
Internet Very satisfied. Order placed from France on Monday 8 pm local time, delivered in France next Wednesday morning.
Internet Easy ordering with optional shipping choices. Fast delivery.
Phone Aircraft Spruce is so helpful and efficient. Great service!
Internet Easy online ordering, quick service, excellent packaging. Twenty five years using Aircraft Spruce and never disappointed.
Internet Always look forward to placing my next order. The experience is always a pleasure. A very loyal company, Thank you.
Internet Aircraft Spruce! Always I can count on quick and accurate service. Thank you!
Internet I used the website to order crew member shirts, and was very impressed with the ease of selection, along with sizing. I opted to pick at local warehouse in case I needed something else that may have been forgotten. Order was ready upon my arrival. Great service.
Phone You know you're tops! Just keep doing what you're doing, and as I find some, I'll keep sending you money.
Internet Ordered on Tuesday. Delivered on Wednesday. Impressive.
Phone Aircraft Spruce processed and shipped my order quick and easy. I received my order in time for my flight. Excellent service.
Internet Spruce is the best place for your aircraft parts! Buy with confidence!
Internet Was a pleasure dealing with the personnel...knowledgeable and friendly. Definitely will buy from Aircraft Spruce again.
Internet As always, Aircraft Spruce never fails to deliver. Way to go guys!!
Phone Always great dealing with Aircraft Spruce
Internet As always I had my order in a couple days. Great service!
Phone I've ordered a lot of parts over the last 12 months, and I've always received them on time and accurately.
Internet Quick and easy ordering process. Item went back order, but that was communicated and came in three weeks earlier than forecasted.
Phone Extremely pleasant order taker and very prompt delivery.
Internet Very professional site with good products. Everything arrived according to plan. Rapid expediting and follow up by the Aircraft Spruce staff. I'm super happy.
Internet Nothing but good words. I got my order the day after I ordered. Works perfectly
Internet Straight forward and efficient process to order. Good price and fast shipping.
Phone Awesome! Easy ordering and fast delivery.
Phone Great, friendly service. Shipped on time and exactly as requested.
Internet As I have found is typical from Aircraft Spruce, the order was delivered very quickly and was exactly what I expected.
Internet Consistently 5 stars. Excellent service and prices. And a free education (the catalog) to boot.
Internet Great price Quick shipping Wonderful service.
Internet Your service is very fast and efficient as in past orders. The product arrived well boxed and in perfect condition.
Phone As usual, good products and prompt service. Another advantage is that Aircraft Spruce uses the U.S. Post Office if requested, which cuts down on our shipping costs.
Phone My salesman at the West Chicago store was very helpful and found what I needed promptly. Outstanding service!
Internet Great company to deal with. Order was quickly completed, billing was accurate and delivery was on time. Five stars!
Internet Thank you Aircraft Spruce for consistently getting my orders right the first time, every time, on time. This is the way to run an online retail business.
Internet Everything worked great! Had some confusion (on my end) with one item and the customer service in Brantford was excellent. The red LED light strip and on/off/dimmer switch works exactly how I hoped it would in my Citabria.
Internet Web page is clear and easy to use. I was always informed of my order. It arrived on time and in perfect conditions.
Internet My order was shipped from a closer location (Chicago) and I received it within 3 days without paying for expedited shipping. I was very pleased with the quick turnaround.
Internet Orders and services ALWAYS good with you guys. Order was for shock cords for my Pacer - cant review product till installed - but I'm sure they will be perfect.
Internet Fast shipping. Product arrived in perfect condition. Thank you.
Internet Prompt service. Exactly what I needed. Great price! Thank You!
Internet Aircraft Spruce has the best prices and fast shipping - what more could you ask for?
Internet Products were of amazing quality and I received my parts very quickly! I'm a happy customer.
Internet As always, great service at the store and online.
Internet Excellent quality, provided incredibly fast, at an amazing price.
Internet Superb service and very quick delivery, two days across the pond.
Internet Never any issues when ordering from Aircraft Spruce, I order, they send what's ordered...great relationship!
Internet Aircraft Spruce is the greatest provider of aircraft parts and products.
Internet Nicely boxed and shipped with extreme care. Aircraft Spruce always far exceeds shipment packaging of Amazon and many other online retailers.
Internet Fast and Efficient! Will Call at West Chicago always a pleasure to do business with.
Phone Yes, I would definitely give you a five star rating. I actually had moved it up to six. Everything arrived quickly and is exactly what I ordered. Thanks again.
Phone Aircraft Spruce was great to work with, ordered an engine preheater, received it, changed my mind, and sent it back for a different type of unit with no problems whatsoever in returning it. Customer service actually answered the phone, not a computer, walked me through the process, and called me back with follow-up information and guidance for returning the item, original item cost was credited back to my account within a week.
Internet This was a particularly difficult item to get my hands on. Aircraft Spruce kept me informed as it was in the works, and delivered with good communication all along the way. Highly recommend them.
Phone Excellent service, quick delivery and great products.
Internet Always excellent service and fast shipping.
Internet Amazing service from Aircraft Spruce. I would not hesitate to buy from them again for my aviation needs. Many thanks.
Internet Great service from Aircraft Spruce, they ship quickly.
Internet Order came on time, exactly what I ordered, will order from Spruce whenever I need quality products.
Internet Very nice to be able to order small quantities at a reasonable price with quick turn-around and shipping. Thank you very much, I will be back for sure.
Phone Exactly the parts I needed and ordered came in the mail and reasonable time and they work terrifically as a safeguard to my two fuel pumps installed previously Ive always loved Aircraft Spruce although the prices are certainly higher than they were in the late90s, to be expected. On another note I always love the proficiency of the sales staff when ordering!
Internet Website so easy to find just what I need. Keep up the good work!
Internet Always great. I keep coming back to order more stuff.
Internet Aircraft Spruce is great to work with and weve been a loyal customer for many years. They have quality products, very helpful staff and a website that is easy to navigate. They have a good inventory, and we receive their products in a timely manner.
Internet Aircraft Spruce did an excellent job getting my order to me.
Internet Clean storefront, pleasant staff, and a very good selection of quartersawn spruce cut offs. Perfect for my purposes, will be back.
Internet Well designed web site for quick parts look-up and seamless ordering.
Internet The website is easy to navigate which made placing my order very quick and easy.
Phone Great people to deal with will do business with them in the future Very helpful helping me find what I needed.
Internet I ordered low priced parts, I had the VIP service as I had ordered high value parts, plus next day delivery, many thanks.
Internet Excellent customer service, as always. Fast shipping. Thank you.
Phone Perfect as usual. Price was great and shipping charges were reasonable.
Internet Your customer service simply cant be beat, thanks to everyone at Aircraft Spruce.
Internet Awesome service, I placed the order and less than 2 hours later the order shipped. Delivered quick and the packaging was very professional. Sealed up good and plastic bagged inside a box ensured no leakage. Top notch service from a Top notch company. Very happy with my purchase.
Internet This was my first large order and included a lot of different fasteners. Sandi did an excellent job of advising me of item availability. The order was shipped very quickly and arrived in rural Alberta after about 3 days (by FedEx.). I am very pleased with the service and will be using Aircraft Spruce for other items we need for our restoration project.
Internet Id like to compliment Aircraft Spruce for what they do to keep my plane supplied with the right parts, and get it to me efficiently. Just keep on!
Internet Excellent company to order from. They had exactly what I needed in stock. Will definitely buy from them again. Also their customer service is awesome, communication is great! Thanks!

JANUARY 2024

Internet My calculator arrived on time for a great price! I will certainly do business with Aircraft Spruce in the future.
Internet Aircraft Spruce is the best! We always know we can count on you for the parts we need!
Internet The order arrived fast, packed well and all I can expect from a reliable supplier.
Internet Good products, fast shipping, great to deal with Aircraft Spruce!
Internet My company has been buying products from Aircraft Spruce for over 30 years. The products and service has always been superb.
Internet Order ready when promised. Very pleasant counter help during pickup of order. Great service.
Internet My order shipped quicker than expected. All items were present. Couldnt be more pleased. 5 stars
Internet I am never disappointed by Aircraft Spruce. The experience from locating what I need to getting it is frictionless.
Internet From online product selection to inspection upon receiving, each step was seamless and professional. Looking forward to future purchases.
Internet I cant praise aircraft spruce high enough. Your service is fantastic. Great product great company.
Internet Order shipped promptly, arrived earlier than anticipated and in excellent condition. Great service.
Internet Unbelievable delivery, less than 2 days from US to Italy.
Internet Very pleased. Hard to find battery for my antique handheld radio. Fast easy shipping. Thanks.
Internet Easy ordering, great service, highly recommended.
Internet Product shipped neatly and protected. Very fast and easy to deal with.
Internet Great delivery, nice to get accurate replacement parts dropped at the door. Helps keep the shop moving!
Phone Gave me good advice about the product and shipped it immediately.
Internet Nothing specific to this order, but I wanted to say I really like the optimized feature on the website. So most of the time its the local PA location sending the stuff, and it arrives quickly.
Internet Excellent quality as always from Aircraft Spruce and quick shipping!
Internet Great service, thanks for having the product line relevant to general aviation needs.
Internet Once again , having everything we need ! And fast shipping !
Phone The process was easy and customer service was very friendly and helpful.
Internet Orders are always right and well packaged. Been ordering for years and Im super satisfied.
Phone Top notch all the way in service and product.
Phone Polite, excellent sevice from staff. Product arrrived ealier than expected. Great service.
Internet Super fast ship, hard to find product works great.
Internet Received product within 1 day! Super fast shipping!!
Internet Order arrived on time and as advertised. Thanks for the great service.
Internet Product works very well. Product was sent promptly. Thank you for your always good service!
Internet Great selection of products, with rapid shipping.
Internet Exactly what I needed! Aircraft Spruce always ships so fast!
Internet Great company. Fast service. Fast delivery.
Internet Customer Service is great! Which is why Aircraft Spruce is the best.
Internet Order and turnaround time was very quick. My order was delivered to the UK very quickly and in perfect condition. Thanks!
Phone Good product---good service---great customer support!!!
Internet Easy to find product on web site. Super fast shipping I had the product less than 24 hours after I ordered it!
Internet Timely delivery and all items as described. Thanks for having everything in stock and no waiting, this makes building my Zenith 750 Cruzer a real joy.
Internet Extremely pleased with not only the product but also the rapid shipping. Nice to find such good customer service these days.
Internet Easy to find the right tire on the website.
Internet No brainer, super easy. Showed up quickly at my house. How online ordering should be. Thank you for a quality experience in a world that seems to be not getting any smarter.
Internet Requested the Spruce rep in Canada to put my order on hold due to weather travel issues. Picked up order several days later and everything was there. Great customer service.
Internet Good product & great service from Aircraft Spruce.
Phone Great company to deal with. Primer and dull aluminum lacquer for classic Merc outboard applied flawlessly with great results. Order and shipment 1st rate.
Internet Im in the military and my schedule constantly changes. Aircraft Spruce team delivers on time. Im so pleased for the way the order system is set up and the quality control in the delivery packing. The very best is the cost.
Phone Perfect, good service, people were very helpful. Part fit perfectly.
Internet Item was correct as advertised. Shipping was fast and price was excellent.
Phone Old switch went out after who know how many years and this new one is working as it should without issue. Thanks to Aircraft Spruce for the quick shipment and good customer service!
Internet Exactly as advertised, delivered as promised and free delivery cinched the deal.
Internet As always, picked to perfection and shipped with great alacrity. You spoil us so, Aircraft Spruce! All we have to do is order something from somewhere else and we immediately stop taking your great teamwork for granted.
Phone I had five custom fuel hoses made to fit my Cirrus Continental IO-540 engine. The fit was good, and they modified one of the hoses to fit a new fuel pump. Very happy with the product and support.
Internet Aircraft Spruce is awesome
Internet Great Price, daughter loves it...wants to be a future astronaut, recieved the product 3 days after ordered it, was a better price than on Amazon.
Internet Just what I needed. Prompt shipping, received earlier than expected.
Internet Good service & product was exactly as needed. Couldnt beat the price anywhere. Thanks!
Internet Great ordering experience. They have what I needed, and the price is good.
Internet Just what I wanted. Great, timely service.
Internet Aircraft Spruce is the model for how it should be done, honest advertisements, decent pricing, fast shipment. Ive shopped there for many years and never had a reason to complain about their service.
Internet Yes, the cherry Max rivers were the ones I wanted they came and that timely matter just when I needed them...Aircraft Spruce, youre the best!
Internet Nothing negative to say. It took a little longer than usual because one item had to come from the States, but it wasnt something that I desperately required immediately. In the short time that Ive dealt with Aircraft Spruce, I have had excellent service and was informed if there would be a delay. Thank you.
Internet Product is perfect and service was top notch. Couldnt be happier.
Internet Very fast shipping, as Ive come to expect from Aircraft Spruce.
Internet Very courteous and prompt service which provided professional support. I will definitely return to Aircraft Spruce for additional tools and products.
Phone Could not be happier with the quality and professional help offered with the custom cables made, thank you again.
Internet Randolph products are of good quality. Aircraft Spruce is my go to place for accurate filling of orders, excellent customer service and packaging, a reasonable price, as well as prompt shipping, whats not to like?
Internet Always an awesome experience, items come well packed and super-fast shipping. Thanks!

DECEMBER 2023

Internet Aircraft Spruce always provides quality products, prompt shipping and excellent service.
Internet Aircraft Spruce is an EXCEPTIONAL company and their products, service and ethics are awesome. I purchased the Garmin GTR 200 with a harness. Beautiful radio and the harness is worth every penny it cost. Mark J. Florida
Internet Shipped really fast arrived earlier than expected. Installed and flying. Very happy thanks
Internet Quick delivery of products on the date promised. Called customer service (and someone picked up immediately) to ensure the order was shipping and they confirmed quickly.
Internet Ordering from Aircraft Spruce has always been easy and delivery quick. Aircraft Spruce has a good selection of parts and reasonable prices.
Internet Great tires. Had a manufactured date within 6 weeks old when I received the tire. Was worried that I would get a tire that had been sitting on the shelf. No the case at all. Thanks again.
Internet Always a pleasure to deal with Aircraft Spruce. Employees are courteous and very helpful.
Internet Good products, easy purchase process for overseas customers, fast shipping. Very pleased overall.
Internet Aircraft Spruce has always supported our business. Great service and teamwork. Thank you and Happy Holidays
Internet Excellent! Help staff on the phone and quick delivery of my order. Ill be back!
Phone Great Product, And Fast Shipping, Thanks Aircraft Spruce, !!!
Phone Thank you for having the parts I need. I have been working on airplanes in Quanah Texas for 56 years and you are the best.
Phone Fair price, fast shipping, good service. Wish the rest of the industry was this efficient.
Internet Excellent! Aircraft Spruce is easy to shop, easy to order, easy to pay, and ships fast! Thats what we like in aviation endeavors!
Internet Great product. Glad I found this site. Will be doing future business with.
Internet Aircraft Spruce always delivers quality hardware and fast shipping... My go to for AN bolts!
Internet Super service, efficient operation, amazingly fast shipping. Ill be back for more. Very pleased. Thanks.
Internet The order arrived on the day they said it would. They had 15 of the bolts in stock and 3 were back ordered. The first 15 arrived and within a few days the other three were at my door! Yes I will order from this company again.
Internet As I live in Canada, it was much easier and cheaper to purchase these quality elastic stop nuts from Aircraft Spruce Canada. The catalogue of quality spare parts is extensive, and a number of race car builders recommend Aircraft Spruce in the U.S. and Canada.
Internet Really fast service, order was very well packaged, item was exactly as advertised. Highly recommend . Been ordering from Spruce for 25 years.
Internet Aircraft Spruce is the best place to buy.
Internet Very fast shipping and excellent quality of all products.
Internet 5 star, Aircraft Spruce always comes through.
Internet Aircraft Spruce always has the hard to find items. Prices are good and shipping is reliable and fast. Will order from them again!
Internet Ive waited two years for a strobe that was reasonably priced for experimental aircraft. Aircraft Spruce came through.
Internet Kudos to Aircraft Spruce, who did a great job of organizing and shipping this hazardous material order, faster than I expected. They had the best price I could find, and kept me notified about the status every step of the way.
Internet Great to have an Aviation Supplier in Canada. I will continue ordering from you. Super quick service. Thanks.
Internet I have never had an Aircraft Spruce order that was not delivered correctly and on-time...always make my first stop here.
Internet Easy to use website, able to order what I need. Very good.
Internet Fantastic. Fast and Very affordable shipping to Australia. Very much appreciate your global service! I have been ordering tube from you since 1986, always the best!
Internet My order was filled and shipped quickly. Will continue to use and recommend them.
Internet Arrived sooner than expected. Exactly as described and what I needed.
Internet Excellent service, good pricing, speedy, delivery and helpful tracking feedback.
Internet Thrilled as always. EXACTLY as described. Very fast delivery. Incredibly accurate specifications. Increasingly rare these days. Dealing with Aircraft Spruce has always been a confidence inspiring affair. Thanks a ton!!
Internet Fast and accurate shipping. Everything well packaged and arrives right on time.
Internet Parts were in stock & shipped out same day as ordered. Great team work. Thank you.
Internet Quick and easy to order with dependable fast shipping! Many thanks!
Internet I am pleased with the fast service from you well stocked warehouse items. Order entry is easy, good shipping options and easy payment options.
Internet Best service online. Excellent products and outstanding service.
Internet As always, Aircraft Spruce packs and ships in stock products very promptly, often same day as I order them.
Phone Great service and great prices! This a great store!!
Internet Outstanding response and shipping time! Order Friday after thanksgiving and received Monday with regular shipping.
Phone Aircraft Spruce provides good service regularly. I have ordered from them for over 25 years.
Phone Great service! Arrived in two days! That is why I use Aircraft Spruce!
Phone Great service! Arrived in two days! That is why I use Aircraft Spruce!
Internet Very satisfied with Aircraft Spruce!
Internet Fast shipping as always, easy to place the order. Prices are very competitive every time Ive done price comparisons.
Internet As always, product is as advertised and shipping was quick.
Internet Very quick delivery perfect fit all paper work included great service always a pleasure to deal with. Thank you.
Phone I called in the order and it went out immediately. I was in the middle of my annual condition inspection and this didnt delay it at all. They worked great and I am completely satisfied.
Internet Aircraft Spruce & Specialty has consistently provided reliable and timely deliveries for all my ordered products. Outstanding!
Internet Happy with my order. It is a Christmas present for my 14 year old great nephew who loves planes. Thank you for shipping it so quickly.
Internet Great product and service, I always rely on aircraft spruce!
Phone My order was handled quickly and professionally. The cable and thimbles were packaged well and exactly what I ordered. Thanks.
Internet Ordered battery, shipped for free and received in three days. Installed into plane and it cranked engine right up. Very happy with product.
Internet Order was processed and shipped quickly with good tracking. Packaging was well done and secure.
Internet As usual Aircraft Spruce provides an excellent service from the ecommerce store to delivery, always efficient and components are of high standard.
Internet My third order from Aircraft Spruce and they continue to fill and ship quickly. I also had a change in one of my orders and no problem to get that done with help from their customer service.
Phone Responsive Aircraft Spruce staff, when I called. Good Job!
Internet Quick service! Received my order in 2 days to Australia. The instruments are easy to install including manual instructions.
Internet
Will Call Spruce is always fast and my orders are complete. most times I prefer to pick up at will call, it gives me a chance to grab a meal at the KAJO Cafe!
Internet Aircraft Spruce, Always a great service and prompt delivery !!
Phone Perfect on time delivery. Good product. Great service!
Phone Comparing prices online, I found the headset priced on the lower end of the range, and in my case I got the added bonus of being able to pick it up in Brantford, rather than having to pay for shipping . I intend to make other purchases in the Brantford outlet as I get more involved in flight training. Other family members in the have also been regular clients. A happy experience.
Will Call The woman who took our order was excellent and she was true to her word about dropping it off at the terminal. Great customer service!!!
Internet I was surprised at how fast I got my order. Good job.
Internet The battery arrived on-time and was in my plane the very next day. I am super pleased with the results and look forward to purchasing more in the future.
Internet Ordering is easy and fast. Shipping is prompt. What else could one want?
Phone Always a pleasure doing business with Aircraft Spruce. Friendly service, quality products, convenience location. Kudos

NOVEMBER 2023

Phone Ordering is as easy as it gets ! In the midst of the chaos that business can be at times, ordering from Aircraft Spruce is a breath of fresh air.
Internet The 1/4 and 3/16 Nylaflow tubes were exactly what I expected. I can always depend on Aircraft Spruce to have the items I am looking for at a competitive price as well as receiving in a timely manner.
Internet The items were received in good order and were exactly as described plus delivery was prompt. Thanks for reliable service.
Phone The radios were so easy to order over the phone. Great customer service. Thank you so much!
Internet I shop nowhere else and for good reason. After placing my orders here it goes straight into shipping and usually I have my product within a day as I live in same state. Product is packaged and shipped with care. Have been buying here for over 30 years and have never had a problem.
Internet Spruce continues to wow me with customer service. They actually called me after I placed and online order because I used the wrong PIN code on my card and the order didnt fully process online. UPS Ground arrived the next day because it was less than 300 miles. I LIKE EM-A LOT!
Internet Everything was excellent in the whole order process. Thanks to everyone on your team.
Internet The custom fabricated hoses are of excellent quality, built to specification and arrived early. Thank you Spruce!
Internet Very helpful with any and all questions. Product came as ordered. Its installed and ready for testing.
Internet What can I say: Quality great. Price very good. Delivery fast. Satisfaction 100%.
Internet Great job as usual, we are not used to good service from the rest of vendors we deal with. Keep up good work.
Internet Order arrived quickly and in great condition. Packed really well!
Phone Excellent response in getting this nose strut valve to me quickly. Has allowed me to get my aircraft back in the air and all of us back home for the Thanksgiving dinner. Very timely. Great service.
Internet The order was fantastic. I ordered the Stratus online in the early afternoon. It was delivered to my door at 11 AM the next day!
Internet Keep up the good work, Aircraft Spruce is the best!
Internet Prompt shipping. Great warehouse staff!
Internet I ordered a replacement oil and air filter online. Order was processed and delivered as promised and the quality is also as expected. Happy customer.
Phone Product was exactly what I needed and arrived the next day with ground shipping.
Internet The order process was great. Easy to search the site and find what our shop needs, the items were packed very well, and shipped quickly.
Phone I am extremely pleased with the product and the prompt service that I received.
Internet Hi Aircraft Spruce! Outstanding service... I could not believe how quick my order of all these items got to my house. I ordered them on like a Friday at like 3 pm? and all of my order was on my front porch Saturday at 1 pm... I was like NO WAY MAN! Dude... I went through that box like something has to be missing... NOPE! I was like DANG MAN! How can they do that bro? And for FREE! I was so STOKED BRO! I mean I thought I got outstanding service from when I went into the Spruce Store!!! Then to have my order Shipped to me that fast! I live like four hours away from Chicago man... And you were able to deliver in less than 24 hours on the weekend... OUTSTANDING WORK! THANK YOU ALL!
Internet I love Aircraft Spruce for my material orders having excellent materials at good prices on the quantities I need. Thank you Aircraft Spruce!
Internet I am very pleased with my recent order of Sitka Spruce longerons and birch plywood. Only had to wait a couple weeks and it all arrived in perfect condition. Aircraft Spruce takes great pains to pack everything very carefully.
Internet Super fast shipping. Very satisfied. Will order again.
Internet Always quick service with Aircraft Spruce, the place I go to first.
Internet Aircraft Spruce website is easy to use, checkout is easy, and always super fast shipping.
Phone Shipped very quick and fast. Great people to work with.
Internet Your customer service is always right on and this is why I have been a cutomer of yours for so many years. Keep up the good work.
Internet Ordering was easy online and the product arrived on time. Very satisfied.
Internet This was my first order with your company. Based on the service provided I will certainly order again from you folks. Service was excellent.
Internet My order was processed fast and got into the UPS sytem and was at my doorstep in 2 days. It arrived in good condition and was exactly as ordered.
Internet All items were packaged well, fast shipping, arrived on time with no damage to any of them items. Im very pleased with Aircraft Spruces fulfillment, packaging and, in general, their logistical program.
Internet As usual, prompt response and quick shipping at competitive pricing. GREAT JOB!
Internet Spruce is the go to for thousands of aircraft enthusiasts. With good reason!
Internet As always, Aircraft Spruce fulfills, packages and ensures turn over to the shipping companys for an on-time and undamaged delivery of my items. Ill definitely use Aircraft Spruce again for my future orders.
Internet As I have come to expect, the Spruce order was delivered promptly and complete.
Internet Aircraft Spruce delivered again on fast shopping and even faster delivery.
Internet Order went smooth, had a hiccup from my bank on payment but Aircraft Spruce was on top of it and contacted me quickly to help straighten it out.
Internet Always easy to deal with Aircraft Spruce! Great service.
Internet What a great product! All the sizes of pop rivets Im likely to need, plus a box, at a reasonable price, delivered promptly. Thanks, Aircraft Spruce team!
Internet Excellent website, easy navigating, quality products, fast shipping.
Internet 5 Stars. Shipped quickly and was as advertised.
Internet Great, very quick service, got parts ahead of schedule, thanks.
Internet Aircraft Spruce does a great job with customer orders. Their staff is always familiar with their catalogue and they are able to give great recommendations. Really appreciate their helpful service.
Internet Great service. Despite being out of production, Aircraft Spruce found it. Always a great experience.
Internet Spruce made it easy to find all the adaptors I needed to add to our towbar. As an FBO manager it was nice to come to one place and find all of them in one place. Prices were good too.
Phone The woman I spoke with was very nice, I am not too familiar with your numbers, ordering bolts she walked me through it. All great.
Internet Always top notch shipping and service!
Internet So glad Aircraft Spruce was here for me. You have great products and great service.
Internet My parts were shipped the day I placed my order and I received them the very next day from the Chicago Distribution Center. Im very happy with the great service.
Internet Quick delivery to Australia, quicker than some local companies. Properly packed and labelled. The goods were what was ordered. Top marks overall. Thanks.
Internet Extremely efficient, shipped surprisingly fast, packaged professionally and delivered on-time.
Internet Product was as advertised. Pricing was good. Actually came earlier than expected, which was nice!
Retail / Will Call Always a pleasure to do business with Aircraft Spruce here in Alaska.
Phone Just what I needed to complete my oil pressure gauge. Thanks Aircraft Spruce. Everything I need for building my own plane - when I need it.
Internet I am very pleased with the product and prompt service. I will use Aircraft Source again.
Internet Always have what I need and fast shipping!
Internet The aluminum sheet was very well packaged for safe delivery ... it was clear that someone took time and effort in prepping it for shipment. I was most impressed. Fast service, too.
Internet Fast service from ordering to doorstep delivery.
Internet Easy to find what I need and product was exactly what I needed!! Ship and arrived when it said it would!
Internet Very Prompt Service. It was a great purchasing experience.
Internet I continue to use Aircraft Spruce for my aviation needs. The techs and customer service are always helpful. Questions are answered and opinions are given when asked.
Internet Very helpful and got just what I needed at a great price!
Internet Excellent product, super fast delivery, perfect communication! Aircraft Spruce delivers!!!
Internet I have never had a problem ordering parts/merchandise from your store. It has always been a first class operation and I will and have recommended you to my fellow pilots/owners.
Internet Received the order the next day using the standard shipping method. Very happy!
Phone Spruce gets an A+ for delivery, speed and pricing.
Internet Service great, Product great, Plane happily back in the air .... Pilot happy !!!
Internet I have been a customer since the 1980s and have been super satisfied with your service. I find the pricing has been reasonable and staff have all been very helpful.
Internet Quick and efficient, 5 stars all the way!
Internet Some of the fastest service and response I have experienced.
Internet Aircraft Spruce has always been on-time and filled my orders completely.
Phone Youve built a great team! Great service on the phone and prompt delivery to the Corona airport cafe.
Internet Its always easy to order from Aircraft Spruce and the shipping is very fast. Top notch company.
Internet My order arrived on time, exact length, and exactly what I ordered. Very pleased with the ordering experience.
Internet Always a pleasure to deal with Aircraft Spruce.
Internet Seems I placed an order one day and i had my package the next. Actually I did get my package the next day. Thanks for the super fast shipping.
Internet Absolutely perfect! Great product support and delivery!
Internet Very fast and easy!!! Excellent service!!!
Internet / Will Call Was quickly available for pickup at my local Aircraft Spruce store. Very happy that this brick and mortar outlet exists.
Internet Ordering was easy on the site. No issues with payment or shipping.
Internet Absolutely incredible service. I ordered one day and was at my house NEXT day! Free shipping as well.
Internet Came faster than expected. A well run business with good employees.
Will Call / Retail As a student they help me choose the right headset for my budget. Excellent customer service.
Internet Easy web site Navigation. Excellent communication and delivery.
Internet Product is exactly as advertised and arrived faster than I expected with great communication throughout the process.
Internet Fast response and shipping to this order. Well packaged, as is Spruces habit - thanks for that!
Internet Order was processed quickly and accurately. The great packaging and packing protected the contents during shipping.
Internet Order was smooth and speedy. Parts came well packaged.
Internet Excellent customer service, fast shipping, great prices!
Internet Outstanding service by everyone I have had contact with regarding ordering, returns and prompt shipping as well!
Internet Absolutely great experience. Easy to order and checkout, package was wheels up the same day, tracking told me where it was every step of the way, arrived quickly, carefully packaged, product flawless, got me up and running immediately.
Internet Great products and service from Spruce always!!!!
Internet Excellent service. Very clear on the product description. An fast delivery even international. A good experience.
Internet As with every order (80) since I started building my EX-3, this order was filled accurately, shipped rapidly, and well-packaged. Great service.
Internet Thank you for sending my order as fast as you did, I really needed the bolts.
Internet Ordering has been seamless and easy. Quick delivery with your many locations and good stock.

OCTOBER 2023

Phone Choose Aircraft Spruce for your aviation products! Excellent and quick service for a reasonable price.
Internet Super fast and affordable shipping!
Internet Awesome service at Aircraft Spruce!
Internet My order came in good time, the two cans of paint products were wrapped safely and boxed well. Much appreciated.
Internet Arrived as advertised. Great company to do business with.
Internet Perfect as always!! Fast shipping & Good packaging!! Defintely will buy again from Aircraft Spruce!!
Internet I have used Aircraft Spruce for many years as an aircraft owner and also as a flying club equipment Chairman. They have all common parts in stock and ship out quickly in good packaging. This was the case for my recent Whelen landing light lens order. Good solid company.
Internet Always pleased with orders staff is very good and things are shipped out promptly.
Internet Exactly what I ordered, delivered on schedule the next day, just as it has been for the last three-plus decades. Thank you Team Spruce.
Internet Ive just begun to paint control surfaces, and Im pleased with the results so far. Aircraft Spruce is top notch, and Ive been buying from them for 30 years.
Internet Fantastic, professional service as always. Thanks, Aircraft Spruce!
Internet Excellent customer service. They responded to my email questions quickly, providing me with all the necessary info I needed to make for my purchasing decision. Their online shopping portal was easy to use and they shipped my product the same day. Thank you
Phone The Aircraft Spruce representative who took the order was outstanding. I was looking for a gas cap with a matching key number and he personally checked the inventory in house to try and find a match, and then, when none was found, told me he would call another warehouse the following morning and give me a call if he found one. As promised, he called me the next day to report he had found one and then placed the order for me. Great service!
Internet Fast shipping and reasonable price. Will definitely buy every year! Thank you for wonderful services!
Internet I rate my last order 5 out of 5. I was able to even make a correction to quantities after order was initially submitted. Price was also better, at least for items ordered, than other popular vendors.
Internet Excellent, fast service, always... and great communication when needed. Thank you! Your company is a fantastic asset to Canadian owners and pilots!
Internet Always happy to come back and get what is needed, great inventory selection and fast shipping !
Internet Easy to order products, no hassle. International delivery - no hassles. Will certainly buy from you again.
Internet Great customer service respond and delivery time to Australia. Cheers
Internet Great product at a great price, fast shipping as well!
Internet Always easy to shop at Aircraft Spruce. Good products at a good price.
Internet Just what I order. Look great. Most impressed with the delivered date . They were at my addresss the next day. Spruce is 5 stars.
Internet Very simple. Go to the Spruce website. Pick what you want. Pay. I got my batteries in 3 days via UPS Free.
Internet 5 Stars. Your website, customer service, and timing were excellent.
Internet This order was unexpectedly fast - one day! Way to go Spruce.
Internet The order was shipped extremely quickly, packaged well, and I think I got a good value for my money. Ill definitely purchase from you again and recommend Aircraft Spruce to friends.
Phone Your company ALWAYS GOES THE EXTRA MILE to get our company what we need ON TIME.
Internet I was contacted and was told that the item was not in stock but could be sent from the Alaska store if I needed it urgently. I stated that I could wait. Order arrived much sooner than I expected. Great Service!
Internet Everything was in order........great service.......the number 1 go to place for parts
Internet Spruce is my prefered place to shop for aircraft parts. Good selection
Internet A small order filled quickly and accurately. Thank you Spruce.
Internet Fast response, easy ordering and fast delivery!
Phone Just what I ordered. Great job. I will order more when needed. Fast shipping. Thank You !
Internet I was very pleased at your prompt delivery. Beats Amazon Prime. Keep up the good work.
Internet Ordering from Aircraft Spruce is always easy. You guys have helped me find some pretty obscure stuff I needed for my aircraft.
Phone My latest order from Spruce was complete and promptly delivered within three days. Extremely great service as always.
Internet Recent order from Aircraft Spruce. Fast shipping, always a pleasant buying experience! Exhaust clamps and hardware.
Internet Your product worked great and your service could not have been better, great job, thanks
Internet Everything was perfect, super fast and easy delivery to Germany. We will order again :)
Internet Easy process. Arrived on time. Order was correct, packaging was terrific.
Internet Aircraft Spruce is easy to do business with. Order arrived in a couple days.
Phone Although the hose was to specs and as expected, the customer service was over the top. We were AOG late afternoon on a Thursday. I was fortunate enough to get in contact with the Nebraska hose shop. Although the red label ups had already come and gone, the rep contacted the Chandler branch and had the exact hose made up, and delivered the next day. Saturdays flight went out as scheduled. Thank you Omaha hose shop and your entire hose team!!!!
Phone Aircraft Spruce has always taken care of all of my needs in a professional and caring manner. This order is no exception.
Internet It got to me very quickly which was extremely unexpected. So bravo to all the folks at Aircraft Spruce.
Internet Parts came quickly, cost less than competitors, and worked well. 5 stars
Internet Five star service. Always friendly and professional assistance. Much appreciated.
Internet I cant remember ever being disappointed with a order from Spruce. This time was no different. Always good.
Internet Lightning fast service. Its why I always check Aircraft Spruce first.
Internet Amazingly fast delivery service! Thank you!
Phone Spruce always works through problems in a fair and equitable way when it comes to ordering and receiving their products. Very responsive company and good at customer service.
Internet As always, Aircraft Spruce provides prompt and great service.
Internet As usual, ordering was easy, I could track the tubing, and it arrived fairly quickly. Keep up the good work.
Internet I am delighted with the service provided to me regarding my recent order of assorted Bolts, Nuts etc. I found the staff member, who I talked to, to be very friendly and helpful when dealing with me in regard to difficulties I had during the ordering process. My order was dispatched within hours of receipt by Aircraft Spruce, and arrived at the appointed US address within two days. This enabled me to receive my order here in Europe within the week since ordering. This is an incredibly efficient and remarkable level of service for which I am most grateful. Aircraft Spruce has become my Number One source for aircraft supplies from here on in !! Congratulations on your first class performance.
Phone I bought a tool, and various sizes of cable, thimbles, and copper swages. Great service and prices. A++++++++
Internet Thanks for the outstanding product. A pleasure to do business with.
Internet All good with accurate and fast shipping.
Phone It was everything I had expected great product and the sales people are always very helpful.
Internet Thank you Aircraft Spruce for taking great care of us for so many years! Just like all other orders, this was accurate, timely and got where it was going in great order due to the packaging done with care! Thank you all...
Internet Excellent service, exactly what I needed. The spruce was beautiful and extremely well packaged!
Internet Excellent service, great products, five stars for Aircraft Spruce.
Internet Always get great service and incredibly fast shipping!
Internet Keep up the great work....fast shipping and accurate order!
Phone Ive dealt with you folks since coming home from Vietnam in 1968. No problems. Good Job!
Internet Its the service and ease of ordering that counts. Thanks

SEPTEMBER 2023

Internet Search function to look up needed items works very well. Placing order was quick and easy, to include many delivery options. Aircraft Spruce a great, user friendly website.
Internet Quick shipping and getting everything as needed helped me keep on moving forward with my build.
Internet Ive not used the product yet, but as always, the packaging was great and your customer service answered all of my questions. Thanks.
Internet Aircraft Spruce did very good with my order. I give them a 10.
Phone Shipped promptly. Item in stock. Minimal down time. Good job!
Internet Excellent. I will continue to use Aircraft Spruce. Thanks.
Phone Thanks arrived on time. I would recommend this company for all your aircraft needs.
Internet you guys are first class ! great service and delivery ON TIME.
Internet Excellent inventory and service !!
Internet Easy to use website and quick shipping !
Phone Great customer service and am happy with everything Ive ordered!
Internet I use Aircraft Spruce all the time, most of the time their prices cant be beat.
Internet Easy to find and order. Delivered quickly, thanks Aircraft Spruce!
Internet My questions regarding a specific item were answered by a very knowledgeable person. Item ordered, delivered on-time. No issues.
Internet Starting a Stinson refurbishment shop. This product serves us well and ACspruce is dynamite on getting our orders processed and shipped which mitigates delays on our job completions! Thanks team !
Phone The service is outstanding, the product is perfect.
Internet Spruce always hits it out of the park. You are the most incredible one stop shopping place for aircraft parts and supplies. I thank you kindly!
Internet Product was available in stock and customer service ordering was a seamless process, Aircraft Spruce is one of a few in 2023 that still conducts themselves with professionalism customer service protocols.
Internet Loving Aircraft spruce as a new aircraft owner!
Internet You and your staff have created a most extraordinary company. The customer service is efficient, and to the best of your ability items are in stock or quickly sourced. We rely on Aircraft Spruce for many reasons, not to make any comparisons however this one you may appreciate, Aircraft Spruce is the Amazon of the aviation world.
Internet Great website and a great service. Delivery was seamless and quick turnaround.
Phone Well done! Quality product! Fast service!
Internet The fasteners I purchased were exact replacements for what I needed while rebuilding a 70 year old military Jeep starter. Shipping and delivery was very fast. Highly recommend Aircraft Spruce and will order again.
Internet Chandler AZ had in stock. I purchased over the Aircraft Spruce website and picked up in less than an hour.
Phone Placing the order was simple. Customer service agent was extremely helpful and facilitated my order. Delivery was quick and efficient.
Internet Great service, my headset shipped out quickly and was on the doorstep in a few days.
Internet ALWAYS top notch products and service from Aircraft Spruce - return customer!
Internet Thanks again Aircraft Spruce, you have always provided honest , accurate , and timely services and products!
Phone Very satisfied. Speedy delivery. Good friendly customer service.
Internet Right item, right price, in stock, excellent service!
Internet Was exactly as ordered. Well packed and arrived very quickly.
Internet Super fast shipping, with great accuracy, products with exemplary quality control, to keep our life support equipment (aircraft in flight) serviceable: thank you!
Internet The product is just as advertised and shipping was very fast. Definitely will be back
Internet You guys and gals havent changed in the 40 some years I have been purchasing stuff from you. Fast and speedy handling and delivery of my stuff. And thats a good thing!!
Internet Your order service always works well. In addition, your customer service worked hard to help me solve my problem.
Internet Very nice products and timely order processing. Packaging was very well done. Reasonably priced for these types of fasteners. I will definitely be a repeat customer.
Internet Great service, arrived in Australia within the week. I recommend Aircraft Spruce.
Internet Ordered on a Tuesday evening and stuff arrived Thursday morning, when I needed it. Didnt even have to pay any shipping. Ive found this scenario pretty typical with these folks. Of course, what came is exactly what I ordered.
Internet Excellent experience with your website. No issues with the ordering process.
Internet Aircraft Spruce always delivers promptly and supplies high quality merchandise . Have ordered windsocks from them for two decades for our grass airstrip and they are reliable and reasonably priced. Thanks Spruce!
Internet Best Shop in the World! Faster than most Shops in my Country. Thank you very very much and my next order happens soon. - From Germany
Internet Came as ordered and worked perfectly. Got me flying again!!
Internet I ordered the Marvel Schebler and received it in 5 days. I returned the core using the original shipping boxes and preprinted label. Within 2 days I received a confirmation that my core charge was reimbursed. My new Overhauled carb works great and solved several problems. Thank you Aircraft Spruce for the great customer service
Phone Great fast very friendly knowledgeable service. All your agents have been really good.
Internet Besides quality products, fast shipping is the rule of the day. Spruce seems to have improved shipping times when everyone else is lagging.
Internet Aircraft Spruce provides the best quality 4130 materials, ordering and shipment is quick and easy, thanks.
Internet My tyres arrived in New Zealand in 10 days! Then another 2 to my door. Thats awesome. The tyres are perfect. That’s even better! Cheers.
Internet Free shipping and next day delivery. It doesnt get better.
Internet Order correct, and arrived in 24 hours. Nobody else does that nowadays!
Internet Exactly what I needed to complete my project. Quick and easy ordering.
Internet As always very pleased with the fast service and and quality of the products Aircraft Spruce provides. a customer since the early 70s.
Internet Fast shipping and I am grateful there is still access to industrial items like fasteners and hardware at reasonable prices.
Internet My multiple orders were correctly tagged, boxed, and delivered in record time - as usual. Always a pleasure dealing with a true professional organization!!
Internet Great product. Good service as always with Aircraft spruce. No hazzle company.
Internet Aircraft Spruce is an amazing company and has both amazing products and wonderful customer service! A+ all the way! :-)
Internet As always, very good and fast service from Aircraft Spruce. The product is a good quality product and meets all my expectations. Thanks again. It is a pleasure doing business with you.
Phone Your service is fantastic unbelievable how fast I receive my order. Thanks so much.
Internet Super fast and economical international freight. Very impressive. Great product!
Phone The folks treating me as if I ordering a large amount and helped to make sure I was ordering exactly what I needed. No high pressure, just a pleasant experience with me getting everything on time and exactly what ordered.
Internet Delivered the next day and the correct product. 100% satisfied.
Internet / Will Call Ordering the part online was wonderful. Aircraft Spruce had the part in stock, I ordered it in the morning and within a hour and a half I had the part in my hand. I went to pick up the part at aircraft Spruce West Coast and they had it on the counter for me when I walked in the door. Great job.
Internet Quick delivery even with the product coming from the US to Canada. Good customer service.
Internet The yoke, throttle quadrant and pedals worked fine. Spruces response was prompt and efficient as it has been fir me in the past. Rating five stars.
Internet The order process was quick and I was able to have the order delivered to my maintenance shop!
Internet The order went smoothly and received it very quick. Thank you Aircraft Spruce.
Internet Great timing and a good product to keep me flying. Thanks again uncle Spruce.
Internet Your fast response was very impressive. Exact part was delivered.
Internet Always happy with my packages from Aircraft Spruce.
Internet Very fast response - I was surprised how quickly goods were recieved.
Internet I ordered 19 items, all of which were in stock in various locations. Even though the order was split into four shipments, the shipping was free because it qualified for free shipping based on the dollar amount. Great Service!
Internet Just what I needed in a very timely manner. Spruce always comes through!
Internet Exact part, fair price, quick shipment and communication, good shipping options, and part fit perfect with easy installation. In every category a 5 star purchase.
Internet Fast shipping, great product, keep doing what you are doing!
Internet Spruce always has the correct order out and to me quickly. Great service.
Internet Just what I needed in a very timely manner. Spruce always comes through!
Internet Just the job! Good service and reasonable postage costs. I will be using them again to help me with my luscombe restoration.
Internet Staff at AIRCRAFT SPRUCE is simply EXCELLENT every time I phone. Ive been in the business for decades and Spruce is WONDERFULLY professional and efficient. I Truly Appreciate Your Experience. Please Thank the two females who served me. They were Wonderful.